W

Wemus — client dashboard

Voice AI agent analytics · Last updated: just now

Total calls made

5

0% vs last period

Profiles completed

0

0% vs last period

Conversion rate

0%

0% vs last period

Avg call duration

1m 18s

vs last period

Callbacks scheduled

0

0% vs last period

Calls made vs conversions — daily

Calls made
Conversions
Mon
Tue
Wed
Thu
Fri
Sat
Sun

Outcome breakdown

0%converted
Not interested(100%)

Top drop-off reasons

Not ready yet
75%
No response
25%

Conversion funnel

Calls dialled
100%
Call answered
100%
Permission granted
80%
Concern addressed
40%
Converted
0%

Agent quality metrics

Self-resolved rate

100%

concerns handled without transfer

KB hit rate

20%

questions answered from knowledge base

Interruption rate

0%

calls where user interrupted agent

Avg turns per call

3

exchanges before outcome

Call quality scores

Empathy score
56%
Language match
68%
Pivot success
44%
Graceful exit rate
56%

User sentiment by outcome

Not interested
Positive
Neutral
Negative

Language split & conversion

English · 0% cvr60%
Hinglish · 0% cvr40%

Upcoming callbacks

DNC & re-engagement summary

DNC flagged

0

do not call — blocked

Overdue callbacks

0

missed scheduled time

Re-engaged users

0

previously declined, now active

Avg attempts/user

0

before conversion or DNC

Telephony — Vobiz

live · Vobiz CDR

Calls made

54

Total spend (USD)

$50.85

Call pickup rate

83%

SIP trunk calls

54

Voice API calls

0

Active numbers

Usage overview

Cost analysis

Live from Vobiz CDR. Spend is summed from call records in USD. Usage/cost trends and "active numbers" need additional Vobiz endpoints (not yet wired).

Call recordings

5 recordings total
UserDate & timeDurationOutcomeLanguageRecording
??

Unknown

Today, 07:20 pm1:53Not interestedHinglish
1:53
??

Unknown

Today, 07:19 pm1:43Not interestedHinglish
1:43
??

Unknown

Today, 06:46 pm1:06Not interestedEnglish
1:06
??

Unknown

Today, 06:45 pm1:02Not interestedEnglish
1:02
??

Unknown

Today, 06:44 pm0:45Not interestedEnglish
0:45